Information updated Septembe 2020
We operate a strict Data Protection and Privacy Policy.
Information we learn about you enables us to continually improve the service we offer, including improving the range of products we sell, the information we give on our website and any special offers. We take your privacy very seriously and comply with all UK data protection laws in collecting, storing and using this information.
Information we Gather
When you contact or purchase products from us, either online or by telephone, you provide us with certain information about yourself, including your name and address, telephone number, email address and credit/debit card details.
Storing and Sharing Information
The information you provide will be stored by us, excluding credit/debit card details. We will take reasonable care to keep your personal data secure and to prevent any unauthorised access to it.
We will never pass information we hold about you to any other organisation, without your consent, unless it is required by law or in the prevention of fraud.
Security
Information received over the internet may be open to scrutiny by others. However, when you purchase online, your credit/debit card details will be encrypted, to help keep them confidential.
We use VeriSign, the leading provider and most trusted authority to ensure site security on our site. You’ll see ‘https’ in the address bar of the browser, used throughout the checkout process, giving you confidence that our site is secure too.
We are also an accredited retailer of Internet Shopping Is Safe and Internet Delivery Is Safe.
What is a Cookie?
A Cookie is a small text file stored on your computers hard drive through the web browser when you visit our website. Its not harmful to your PC, it simply enables our system to recognise you when you return to our website. Personal information or your identity cannot be revealed through the use of Cookies. In many cases it can improve our service through the content and information we provide to you.
We value our customer’s privacy and do not disclose any information to third parties. The Cookies used on our site are mainly used to help us to keep track of products you place in your shopping basket. They can also be useful to store your delivery information once you have registered as a user/customer.
Third Party Cookies (such as Search Engines) are mainly used to measure visitor numbers and page activity. This information helps us to improve the level of service that we provide to our customers and to ensure that the information we provide is beneficial and relevant to they type of customers using our site.
You can find out more information on Cookies by visiting www.ico.gov.uk
If you require any further information on how our site operates or have any concerns over the use of cookies, please do not hesitate to contact us by email at enquiries@kad-group.co.uk